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Terms of Service

These Terms of Service ("Terms") constitute a legally binding and enforceable contract between ScopeX Technologies Limited ("ScopeX," "We," "Our," "Us"), a company incorporated in Ontario, Canada, with an address at Unit C6 - 80 Birmingham St, Toronto, ON, Canada, M8V3W6, and any end user of the Service ("you," "user," or "your"). By accessing or using the Platform, you are deemed to have read and fully accepted these Terms. This agreement between you and ScopeX is enforceable and governed by these Terms and our other policies. If you disagree with these Terms, you must terminate your account.

1. About Us and These Terms

1.1 Who we are

These Terms and Conditions ("Terms") form a legally binding agreement between you ("you," "User") and ScopeX Technologies Limited ("ScopeX," "we," "us"), a company incorporated under the laws of Ontario, Canada, Corporation No. OCN 1001126446.

ScopeX is registered as a Money Services Business (MSB) with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC), registration number C100000621, under the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA).

1.2 What we do

ScopeX provides a cross-border money transfer platform (the "Platform") that enables individuals in the European Economic Area (EEA), the United Kingdom (UK), the United States (US), and Canada to send money to recipients in India.

We connect you to licensed financial partners ("Licensed Partners") who are authorised in their respective jurisdictions to provide payment services, currency conversion, and fund settlement. ScopeX does not hold your funds at any point. Currency is transmitted directly by our Licensed Partners, who are regulated financial institutions.

1.3 Accepting these Terms

By creating an account or using our Services, you confirm that you:

  • Have read and agree to be bound by these Terms
  • Are at least 18 years of age
  • Have the legal capacity to enter into this agreement
  • Will use our Services only for personal, non-commercial remittance purposes

These Terms must be read alongside our Privacy Policy.

2. Eligibility and Account Registration

2.1 Who can use our Services

Our Services are available to individuals who:

  • (a) Are at least 18 years of age
  • (b) Reside in a jurisdiction where we offer Services — currently the EEA, UK, US (where available), and Canada (where available)
  • (c) Are not subject to sanctions imposed by Canada, the US (OFAC), the EU, the UK, or the UN
  • (d) Are not listed on any applicable sanctions or restricted persons list, including the OFAC SDN List, EU Consolidated Sanctions List, UK HM Treasury Sanctions List, Canadian Consolidated Autonomous Sanctions List, or UN Security Council Sanctions List
  • (e) Can provide valid identity documentation as required by law

Prohibited jurisdictions. You may not use our Services if you are located in or a resident of: Iran, North Korea, Syria, Cuba, the Crimea, Donetsk, or Luhansk regions of Ukraine, or any other jurisdiction where our Services would violate applicable law or sanctions.

2.2 Creating your Account

To use our Services, you must register an Account with accurate, complete, and up-to-date information including your full legal name, date of birth, residential address, email address, and phone number. You must provide valid government-issued identification as part of our verification process.

2.3 Identity verification (KYC/AML)

As a FINTRAC-registered MSB, ScopeX is required by law to verify your identity before providing Services. Our Licensed Partners must also conduct their own KYC and AML checks. You agree to:

  • (a) Provide all identity documents and information requested promptly
  • (b) Consent to identity verification through documentary and electronic means, including third-party verification services
  • (c) Provide additional documentation if requested, including source of funds information

We may reject your registration, restrict your Account, or refuse to process transactions if we cannot verify your identity to our satisfaction or that of our Licensed Partners.

2.4 Keeping your Account secure

You are responsible for maintaining the confidentiality of your login credentials. You must:

  • (a) Not share your password or access codes with any other person
  • (b) Notify us immediately at security@scopex.money if you suspect unauthorised access to your Account
  • (c) Take reasonable steps to protect your Account from unauthorised use

You are responsible for all activity on your Account until you notify us of a security breach. Once notified, we will take appropriate steps to secure your Account.

2.5 One account per person

You may maintain only one Account. You may not create accounts under a false identity or on behalf of another person without our express written consent.

3. Our Services

3.1 Money transfers

You may use our Platform to send money ("Transactions") from your account in an EEA country, the UK, the US, or Canada to a recipient ("Beneficiary") in India. You must provide accurate Beneficiary details, including the Beneficiary's full name, bank account number, and IFSC code.

3.2 How your Transaction is processed

When you initiate a Transaction:

  • (a) You provide us with your payment instructions through the Platform.
  • (b) We transmit your instructions to the appropriate Licensed Partner.
  • (c) The Licensed Partner converts the currency and settles the funds to the Beneficiary's bank account in India.

For certain payment routes, Licensed Partners may use regulated settlement instruments as part of their internal processing. These instruments are managed entirely by the Licensed Partner under their regulatory authorisations; you will not directly hold or interact with them. You send your local currency and the Beneficiary receives Indian Rupees.

3.3 Transaction execution and delivery timeframes

Sending jurisdictionTarget delivery to Beneficiary's bank
EEA countriesEnd of next business day (D+1) after we receive your payment, in accordance with PSD2
United KingdomEnd of next business day (D+1), in accordance with the Payment Services Regulations 2017
US and Canada1–3 business days, depending on payment method and receiving bank

These timeframes apply to the payment execution leg. Cross-border settlement to the Indian banking system may take additional time. Transactions may be delayed for compliance, fraud prevention, or regulatory reasons. We will notify you of material delays to the extent we are legally permitted to do so.

3.4 Right to refuse or delay a Transaction

We may refuse, delay, suspend, or reverse any Transaction if:

  • (a) It may violate applicable law, regulation, or sanctions
  • (b) We suspect fraud, money laundering, terrorist financing, or other financial crime
  • (c) Sufficient identity verification or source of funds documentation has not been provided
  • (d) The Transaction exceeds applicable limits
  • (e) A law enforcement or regulatory authority has instructed us to do so
  • (f) Doing so is necessary to protect you, us, or the financial system

Where we refuse a Transaction, we will inform you of the refusal and the reasons, unless disclosure is prohibited by law (see Section 8.3 on the tipping-off prohibition).

4. Fees, Exchange Rates, and Transaction Limits

4.1 Transfer fees

ScopeX currently charges zero transfer fees on standard Transactions. Any fees charged by your bank or payment provider (such as card processing fees) are your responsibility and are not controlled by ScopeX.

We reserve the right to introduce fees in the future. We will give you at least two (2) months' advance written notice before any fee changes take effect for EEA and UK users, and at least thirty (30) days' notice for users in other jurisdictions.

4.2 Exchange rates

  • (a) The exchange rate displayed at the time you confirm your Transaction is the rate applied to your transfer.
  • (b) Rates include any margin applied by ScopeX or our Licensed Partners above the interbank mid-market rate.
  • (c) Before you confirm any Transaction, we will clearly display: the amount you are sending, the exchange rate, any fees (currently zero), and the estimated amount the Beneficiary will receive.
  • (d) Once you confirm a Transaction, the exchange rate is locked for the duration of the processing window.
  • (e) You are not obliged to proceed after reviewing the quoted rate.

4.3 Transaction limits

Transactions are subject to minimum and maximum limits, which may vary depending on your jurisdiction, identity verification level, and our risk assessment. Current limits are displayed in the Platform before you initiate a Transaction. We may change limits at any time, subject to the notice requirements in Section 14.

5. Cancellation, Refunds, and Chargebacks

5.1 Cancellation

You may cancel a Transaction before it has been transmitted to our Licensed Partner. Once transmitted, we cannot guarantee cancellation, but we will use reasonable efforts to facilitate a reversal if the Beneficiary's account has not yet been credited.

EEA and UK users: Once we have received your payment order, you may not revoke it, except as expressly provided in these Terms (PSD2 Art. 80; UK PSRs 2017, Reg. 78).

5.2 Right of withdrawal

As our Services are provided through a distance contract, you have the right to withdraw from these Terms within fourteen (14) calendar days of creating your Account, without giving any reason.

You acknowledge that:

  • (a) If you confirm a Transaction during the withdrawal period, you lose the right to withdraw from that specific Transaction once the payment order has been transmitted
  • (b) You consent to the immediate performance of the Services upon confirming your first Transaction

To exercise your right of withdrawal, contact legal@scopex.money.

5.3 Refunds

A refund will be issued if:

  • (a) Transaction not completed: The Transaction cannot be completed (for example, incorrect Beneficiary details or a compliance block), and funds have not reached the Beneficiary. We will initiate the refund within five (5) business days of determining the Transaction cannot be completed.
  • (b) Duplicate Transactions: The same Transaction is processed more than once due to a technical error. We will refund the duplicate amount within five (5) business days.
  • (c) Incorrectly executed Transactions: We or our Licensed Partner incorrectly execute a Transaction. We will make immediate efforts to recover the funds and refund you in full.
  • (d) Unauthorised Transactions: See Section 6 below.

To request a refund, contact support@scopex.money with the Transaction reference number, date, amount, and reason.

5.4 Chargebacks

If your bank initiates a chargeback on a Transaction:

  • (a) We will notify you within two (2) business days
  • (b) You may provide supporting evidence within ten (10) business days
  • (c) We will investigate and reach a decision within fifteen (15) business days
  • (d) If valid, funds will be returned within five (5) business days
  • (e) Your Account access may be restricted during the investigation

6. Unauthorised Transactions — Your Rights

6.1 Reporting an unauthorised Transaction

If you become aware of any unauthorised or incorrectly executed Transaction, notify us without undue delay at support@scopex.money or via in-app support.

JurisdictionReporting window
EEA usersUp to 13 months from the Transaction date (PSD2, Art. 71)
UK usersUp to 13 months from the Transaction date (PSRs 2017, Reg. 74)
US and Canadian usersWithin 60 days of the Transaction date

6.2 Our liability — EEA and UK users

Where you report an unauthorised Transaction in time:

  • (a) We (or our Licensed Partner) will refund the full amount immediately, and no later than the end of the business day following notification, and restore your Account to its prior state.
  • (b) Your maximum liability for an unauthorised Transaction is €50 / £50, where the transaction resulted from use of a lost, stolen, or misappropriated payment credential — except where:
    • You acted fraudulently (in which case you bear full liability)
    • You acted with gross negligence in failing to protect your credentials (in which case you may bear full liability)
    • Loss occurred after you notified us (in which case you bear no liability, except in cases of fraud)

6.3 US and Canadian users

We will investigate all reported unauthorised Transactions and, where confirmed, refund the amount within ten (10) business days in accordance with applicable federal and state/provincial law.

7. Regulatory Disclosures

7.1 ScopeX's regulatory status

JurisdictionStatus
CanadaRegistered MSB with FINTRAC, registration C100000621. Subject to PCMLTFA.
United StatesUS regulatory registration is under evaluation. Services to US users are provided through Licensed Partners holding applicable federal and state authorisations. ScopeX is not currently registered as a money transmitter with FinCEN or any US state.
EEAScopeX is not directly authorised as a payment service provider in the EEA. Services are facilitated through EEA-authorised Licensed Partners.
United KingdomScopeX is not authorised or registered by the Financial Conduct Authority (FCA). Services are facilitated through Licensed Partners.

7.2 Licensed Partners

Our Licensed Partners are regulated financial institutions responsible for the custody, currency conversion, and settlement of your funds. The relevant Licensed Partner for your Transaction will be identified to you before you confirm. The Licensed Partner's own terms and conditions apply to the payment execution elements of your Transaction.

7.3 Settlement instruments (EEA users — regulatory disclosure)

Our Licensed Partners may use regulated digital settlement instruments as part of the internal payment processing chain. Where such instruments qualify as electronic money tokens under EU Regulation 2023/1114 (MiCA), the issuing Licensed Partner is required to:

  • (a) Redeem the instrument at par value at any time upon request
  • (b) Complete redemption within one (1) business day, at no cost
  • (c) Not offer interest or yield on the instrument

In practice, these instruments are internal to the Licensed Partner's processing and are not visible to you. You send your local currency; your Beneficiary receives Indian Rupees.

7.4 Transfer of Funds Regulation — information requirements

In accordance with EU Regulation 2023/1113 and equivalent FATF obligations, we are required to collect and transmit the following information with every Transaction, regardless of amount:

  • Your name, account details, and address or date of birth (originator information)
  • Your Beneficiary's name and account details (beneficiary information)

This is a mandatory legal requirement. We cannot process Transactions without this information.

7.5 India — inward remittance regulations

All Transactions to India are subject to Indian regulations, including:

  • (a) RBI authorisation: All inward remittances must be received through RBI-authorised Authorised Dealer (AD) banks. Our Licensed Partners in India are RBI-regulated.
  • (b) Foreign Exchange Management Act (FEMA): Inward remittances are governed by FEMA 1999. The Beneficiary's bank may issue a Foreign Inward Remittance Certificate (FIRC) for applicable transactions.
  • (c) Purpose codes: Every Transaction must be tagged with an RBI purpose code indicating the reason for the remittance (for example, family maintenance, education, medical expenses). You must select the correct purpose code. Providing a false purpose code is a violation of FEMA and may result in penalties.
  • (d) Prevention of Money Laundering Act (PMLA): The Beneficiary's bank in India must conduct KYC verification and may report cross-border wire transfers exceeding ₹5,00,000 to the Financial Intelligence Unit — India (FIU-IND).

TCS note: Tax Collected at Source (TCS) applies to outward remittances sent from India under the Liberalised Remittance Scheme (LRS), not to inward remittances received in India. As ScopeX's service is sending money to India from abroad, TCS is not typically applicable to your Transaction. Please consult your tax adviser for guidance specific to your circumstances.

7.6 US users — federal digital payment law

The Guiding and Establishing National Innovation for US Stablecoins Act (GENIUS Act, 2025) establishes a federal framework for payment stablecoins. Where our Licensed Partners use digital settlement instruments in processing your Transaction:

  • (a) Any such instrument is not US legal tender and is not backed by the US government
  • (b) The instrument is not insured by the FDIC or any federal deposit insurance programme
  • (c) Licensed Partners issuing such instruments are required to maintain 100% reserves in high-quality liquid assets
  • (d) No interest or yield is paid on such instruments
  • (e) Transaction data associated with your payment may not be used for targeted advertising without your consent, as required under the GENIUS Act

7.7 Canadian users — FINTRAC disclosures

As a FINTRAC-registered MSB:

  • (a) We must verify your identity before processing Transactions
  • (b) We must report Transactions of CAD $10,000 or more (or equivalent in another currency) to FINTRAC
  • (c) We must report suspicious Transactions regardless of amount
  • (d) We must keep records of all Transactions for at least five (5) years
  • (e) We may be required to freeze accounts or block Transactions where directed by law or regulatory order

8. Anti-Money Laundering and Financial Crime

8.1 Our compliance obligations

ScopeX maintains a comprehensive AML/CTF compliance programme under:

  • The PCMLTFA and FINTRAC regulations (Canada)
  • Applicable EU AML Directives (through our Licensed Partners)
  • The UK Money Laundering Regulations 2017 (through our Licensed Partners)
  • Applicable sanctions regimes administered by Global Affairs Canada, OFAC (US), OFSI (UK), and the EU

8.2 What this means for you

  • (a) We may request additional information or documentation from you at any time
  • (b) We screen all users and Transactions against sanctions lists and politically exposed persons (PEP) databases
  • (c) We monitor Transactions for unusual or suspicious activity
  • (d) We may block, delay, suspend, or reverse any Transaction, or freeze or close your Account, where required by our compliance obligations

8.3 Tipping-off prohibition

You acknowledge and agree that ScopeX is legally prohibited — under the PCMLTFA (Canada), equivalent UK legislation, and applicable law in other jurisdictions — from disclosing to you whether we have filed or intend to file a Suspicious Transaction Report (STR) with any financial intelligence unit or law enforcement authority.

If your Transaction is blocked or your Account is suspended for compliance reasons, we may not be able to explain the specific reason. This is a legal obligation, not a failure of service.

8.4 Your obligations

You represent and warrant that:

  • (a) All funds you transfer are from legitimate sources
  • (b) You are not using our Services on behalf of any third party without our express written consent
  • (c) You will not use our Services for money laundering, terrorist financing, tax evasion, sanctions evasion, fraud, or any other illegal activity
  • (d) You will cooperate fully with any investigation we or our Licensed Partners may conduct

Failure to comply may result in immediate Account termination, reporting of your activities to relevant authorities, and potential legal proceedings.

9. Prohibited Uses

You must not use our Services to:

  • (a) Send or receive funds connected with illegal activities
  • (b) Circumvent any sanctions, embargo, or trade restriction
  • (c) Send money to or from any prohibited jurisdiction (see Section 2.1)
  • (d) Conduct commercial or business payments — our Services are for personal remittances only
  • (e) Transfer funds that do not belong to you or that are derived from illegal sources
  • (f) Interfere with, disrupt, or gain unauthorised access to our Platform
  • (g) Use automated tools, bots, or scrapers without our express written consent
  • (h) Provide false, misleading, or inaccurate information to us or our Licensed Partners
  • (i) Refuse to cooperate with identity verification or investigation requests

If we reasonably believe you have engaged in any prohibited activity, we may suspend or terminate your Account, block or reverse any Transaction, report the activity to authorities, and retain funds associated with suspected prohibited activity pending investigation.

10. Data Protection and Privacy

10.1 Our Privacy Policy

The collection, processing, storage, and protection of your personal data is governed by our Privacy Policy at https://scopex.money/privacy-policy. By using our Services, you confirm you have read and understood our Privacy Policy.

10.2 Sharing with Licensed Partners

By accepting these Terms, you consent to ScopeX sharing your personal data — including identity documents, contact information, and Transaction data — with our Licensed Partners for the purposes of providing Services, conducting KYC/AML checks, processing Transactions, and meeting regulatory obligations.

10.3 International data transfers

Your personal data may be transferred to and processed in Canada, India, and other jurisdictions where our Licensed Partners and service providers operate, in accordance with applicable data protection law, including EU Standard Contractual Clauses, the UK International Data Transfer Agreement, and Canada's adequacy recognition.

10.4 Your privacy rights

Depending on where you live, you may have rights to access, correct, delete, or restrict the use of your personal data. Please see our Privacy Policy for details on exercising these rights. California residents may also contact us at dpo@scopex.money for CCPA/CPRA rights requests.

11. Limitation of Liability

11.1 What we are always liable for

Nothing in these Terms excludes or limits our liability for:

  • (a) Death or personal injury caused by our negligence
  • (b) Fraud or fraudulent misrepresentation
  • (c) Our obligations under Section 6 (Unauthorised Transactions)
  • (d) Any liability that cannot be excluded or limited under PSD2, the UK PSRs 2017, MiCA, the GENIUS Act, or other applicable mandatory law
  • (e) Implied warranties that cannot be excluded under the Ontario Consumer Protection Act 2002 (for Ontario users)

11.2 Excluded liability

Subject to Section 11.1, to the maximum extent permitted by law, we are not liable for:

  • (a) Any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, goodwill, or data
  • (b) Delays or failures caused by the acts or omissions of Licensed Partners, correspondent banks, or the Beneficiary's bank, except where we are required to facilitate a refund or correction under applicable law
  • (c) Transactions delayed or blocked due to our AML/CTF or regulatory compliance obligations

11.3 Aggregate liability cap

Subject to Section 11.1, ScopeX's total aggregate liability to you for all claims in any twelve (12) month period shall not exceed the total fees paid by you to ScopeX in that period, or CAD $500, whichever is greater.

EEA and UK users: This cap does not apply to our mandatory obligations under PSD2 and the UK PSRs 2017 regarding unauthorised or incorrectly executed Transactions.

11.4 Licensed Partner liability

Claims relating to the handling, custody, or settlement of funds, or the regulatory conduct of our Licensed Partners, should be directed to the relevant Licensed Partner. We will assist you in identifying the appropriate Licensed Partner and facilitating your claim.

12. Complaints and Dispute Resolution

12.1 How to complain

ChannelContact
Emailcomplaints@scopex.money
In-appScopeX support chat
PostScopeX Technologies Limited, Unit C6 - 80 Birmingham St, Toronto, ON, Canada, M8V 3W6

We will acknowledge your complaint within five (5) business days and aim to resolve it within fifteen (15) business days. Where we cannot resolve it within this timeframe, we will inform you of the delay and provide an updated resolution date.

12.2 EEA users — alternative dispute resolution

If we cannot resolve your complaint to your satisfaction, you may refer it to the competent Alternative Dispute Resolution (ADR) body in your EEA member state. Details of the relevant ADR body are available upon request at complaints@scopex.money.

You may also contact the FIN-NET cross-border dispute resolution network: https://finance.ec.europa.eu/consumer-finance-and-payments/retail-financial-services/financial-dispute-resolution-network-fin-net_en

Note: The EU Online Dispute Resolution (ODR) platform was discontinued on 20 March 2025 and is no longer available.

12.3 UK users

If your complaint relates to payment services provided by an FCA-authorised Licensed Partner, you may be able to refer it to the Financial Ombudsman Service (FOS):

Financial Ombudsman Service — Exchange Tower, London E14 9SR | Tel: 0800 023 4567 | www.financial-ombudsman.org.uk

ScopeX Technologies Limited is not directly regulated by the FCA and is not within the compulsory jurisdiction of the FOS. We will direct you to the appropriate Licensed Partner for FOS-eligible complaints.

12.4 Canadian users

If we cannot resolve your complaint, you may contact:

12.5 US users — arbitration and class action waiver

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS.

  • (a) Arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Services ("Dispute") shall be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court — except that either party may bring an individual claim in small claims court if the claim qualifies.
  • (b) Class action waiver. You and ScopeX agree that any Dispute shall be brought in your or our individual capacity only — not as a plaintiff or class member in any class, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person's claims.
  • (c) Opt-out. You may opt out of this arbitration agreement by emailing legal@scopex.money within thirty (30) days of first accepting these Terms. Your opt-out notice must include your name, Account email, and a clear statement that you wish to opt out.
  • (d) Costs. ScopeX will pay all AAA fees for Disputes where the amount in controversy does not exceed $10,000 USD.

Note for Ontario/Canadian users: Mandatory arbitration clauses in consumer agreements are unenforceable under the Ontario Consumer Protection Act, 2002, s.7(2). This arbitration provision does not apply to you.

12.6 Indian Beneficiaries

If you are a Beneficiary in India with a complaint about a Transaction, contact us at complaints@scopex.money. We will coordinate with our Indian Licensed Partner to investigate and resolve the issue. Complaints about the receiving bank may also be escalated to the RBI Banking Ombudsman.

13. Governing Law and Jurisdiction

13.1 Governing law

These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, except to the extent that mandatory consumer protection laws in your jurisdiction provide additional rights that cannot be overridden by contract.

13.2 Mandatory local law protections

  • EEA users: Your rights under PSD2, MiCA, the Consumer Rights Directive, and applicable EU and member-state consumer protection law are unaffected by these Terms. Where these Terms conflict with such mandatory rights, the mandatory rights prevail.
  • UK users: Your rights under the Payment Services Regulations 2017 and the Consumer Rights Act 2015 are unaffected.
  • Ontario/Canadian users: The Ontario Consumer Protection Act, 2002 applies to this agreement and cannot be waived.
  • US users: Subject to the arbitration agreement in Section 12.5, any Dispute not subject to arbitration shall be resolved in the state or federal courts of Delaware. US state consumer protection laws apply in addition to these Terms.

13.3 Courts

Subject to the mandatory local law provisions above and the US arbitration agreement, you and ScopeX submit to the non-exclusive jurisdiction of the courts of Ontario, Canada.

14. Changes to These Terms

14.1 How we notify you

We may update these Terms to reflect changes in our Services, regulatory requirements, or business practices.

JurisdictionNotice required
EEA and UK usersAt least 2 months' advance written notice before changes take effect (PSD2 Art. 54; UK PSRs 2017, Reg. 51)
US, Canadian, and all other usersAt least 30 days' advance written notice for material changes
Immediate changesWhere required by law, to address a security threat, or imposed by regulators — we will inform you as soon as practicable

Notice will be sent to your registered email address and/or displayed within the Platform.

EEA and UK users: If you do not object to proposed changes before they take effect, you will be deemed to have accepted them. You may terminate your Account free of charge at any time before any change takes effect.

14.2 Version history

VersionDateSummary
v1.0Prior to March 2026Original Terms
v2.0[●] 2026Full regulatory update: FINTRAC MSB disclosure added; PSD2 2-month notice; 13-month unauthorised transaction window; MiCA settlement instrument disclosure; TFR information requirements; GENIUS Act; India LRS/FEMA/PMLA; PCMLTFA; US arbitration; governing law revised to Ontario, Canada; prohibited jurisdictions list; complaints procedure expanded

15. Intellectual Property

15.1 Our rights

All rights, title, and interest in the Platform, website, mobile application, software, content, graphics, and documentation ("ScopeX Materials") belong to ScopeX Technologies Limited and its licensors, and are protected by applicable intellectual property laws.

15.2 Your licence

We grant you a limited, non-exclusive, non-transferable, revocable licence to access the Platform solely for your personal use of the Services. This does not include any right to:

  • (a) Sell, resell, or commercially exploit any ScopeX Materials
  • (b) Modify, copy, distribute, or create derivative works
  • (c) Reverse engineer or decompile any software
  • (d) Remove or alter any proprietary notices or trademarks

15.3 Trademarks

"ScopeX" and associated logos and service names are trademarks of ScopeX Technologies Limited. You may not use them without our prior written consent.

16. Third-Party Services

Our Platform may contain links to third-party services, including those provided by our Licensed Partners. ScopeX does not control, endorse, or assume responsibility for any third-party services. Your use of them is at your own risk and subject to the third party's own terms and privacy policies.

17. Indemnification

You agree to indemnify and hold harmless ScopeX and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising from:

  • (a) Your use of the Services
  • (b) Your breach of these Terms
  • (c) Your violation of any applicable law
  • (d) Any information you provide that is false, misleading, or infringes third-party rights
  • (e) Your gross negligence or wilful misconduct

This obligation survives termination of these Terms.

18. Termination

18.1 Termination by you

You may close your Account at any time by contacting support@scopex.money. You remain responsible for all Transactions initiated before termination and any outstanding obligations.

18.2 Termination by ScopeX

We may suspend or terminate your Account if:

  • (a) You breach these Terms
  • (b) We are required to do so by law, regulation, or court order
  • (c) We suspect fraud, money laundering, or other financial crime
  • (d) You fail to provide required KYC/AML information
  • (e) Your Account has been inactive for twelve (12) months or more
  • (f) We cease to offer Services in your jurisdiction

Where we terminate your Account, we will provide advance notice and reasons, except where: (i) doing so would compromise security or compliance; (ii) prohibited by law (including the tipping-off prohibition); or (iii) immediate action is required to prevent fraud or comply with a legal obligation.

18.3 Effects of termination

On termination, your access to the Platform ceases, pending Transactions may be completed or reversed at our discretion and in accordance with applicable law, and the following Sections survive: 7, 8, 9, 10, 11, 12, 13, 15, and 17.

19. Force Majeure

Neither party is liable for failure or delay in performance caused by events beyond their reasonable control, including: acts of God, war, terrorism, civil unrest, pandemic, epidemic, fire, flood, government action, sanctions, network failures, power outages, or banking system disruptions. The affected party will provide prompt notice and use reasonable efforts to resume performance.

20. General Provisions

ProvisionDetail
Entire agreementThese Terms, together with the Privacy Policy and any other policies referenced herein, constitute the entire agreement between you and ScopeX regarding the Services.
SeverabilityIf any provision is found invalid or unenforceable, it will be modified to the minimum extent necessary or severed. The remaining provisions continue in full force.
No waiverOur failure to enforce any provision is not a waiver. No waiver of any breach constitutes a waiver of any subsequent breach.
AssignmentYou may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or restructuring.
No third-party rightsThese Terms are between you and ScopeX. No other person has the right to enforce any provision.
LanguageThese Terms are in English. In the event of a conflict between the English version and any translation, the English version prevails.

Notices to ScopeX: legal@scopex.money or by post to the address in Section 21. Notices to you will be sent to your registered email address or via in-app notification.

21. Contact Information

ScopeX Technologies Limited
Unit C6 - 80 Birmingham St, Toronto, ON, Canada, M8V 3W6
FINTRAC MSB Registration: C100000621

DepartmentContact
General supportsupport@scopex.money
Complaintscomplaints@scopex.money
Legal and regulatorylegal@scopex.money
Security incidentssecurity@scopex.money
Data protectiondpo@scopex.money

Help Centre: https://help.scopex.money

© 2026 ScopeX Technologies Limited. All rights reserved.